JanjiSlot Privacy Policy – Data Protection for Malaysian Players

This Privacy Policy ("Policy") explains in detail how JanjiSlot, operating at janjislot.click, collects, stores, uses, discloses, and protects your personal information as a member or visitor of our platform.

At JanjiSlot, we understand that privacy is more than a legal obligation — it is the foundation of the trust you place in us. Every time you log in, make a deposit via Touch 'n Go or DuitNow, play slots, bet on a Malaysia Super League match, or reach out to our support team, you share information that we handle with the utmost responsibility.

By registering an account or using the JanjiSlot platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to delete your account.

JanjiSlot only collects data that is genuinely necessary to provide a safe, legitimate, and enjoyable service. The following are the categories of data we collect:

JanjiSlot collects your personal data through the following channels:

• Account Registration: When you register a new account at JanjiSlot, you provide basic information such as your name, email, phone number, and date of birth directly.
• Financial Transactions: Information related to deposits and withdrawals is collected automatically when you use payment methods such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks).
• Platform Activity: Usage data such as games played, bets placed, and session duration are automatically recorded while you use the platform.
• Identity Verification (KYC): To meet compliance requirements, JanjiSlot may request identity verification documents such as a copy of your MyKad, bank statement, or other supporting documents.
• Device & Technology: Technical information such as IP address, browser type, and cookie data is automatically collected through standard web technologies.
• Customer Support: When you reach out to the JanjiSlot support team via Live Chat, email, or other channels, those conversations are recorded for quality assurance and issue resolution purposes.

JanjiSlot uses your personal data for legitimate and specific purposes. We do not use your data beyond the purposes stated below:

• Account Management: Create, verify, and manage your member account on the JanjiSlot platform.
• Transaction Processing: Processes deposits and withdrawals in Malaysian Ringgit (MYR) via your chosen payment method, securely and efficiently.
• Legal Compliance (KYC/AML): Fulfilling identity verification and anti-money laundering requirements as mandated by Malaysian law.
• Platform Security: Detecting and preventing fraudulent activity, multiple account usage, and any conduct that violates JanjiSlot's Terms & Conditions.
• Service Improvement: Analyses usage data (in aggregate and anonymised form) to improve the user experience, platform performance, and the game selection we offer.
• Service Communications: Sends important information related to your account, transactions, security updates, and changes to our Terms.
• Responsible Gambling: Monitoring gameplay patterns to identify players who may need responsible gambling support.
• Marketing (with consent): Sending information about JanjiSlot promotions, bonuses, and offers — only to members who have given consent to receive marketing communications.

JanjiSlot never sells, rents, or trades your personal data to any third party for marketing purposes. However, under the following limited circumstances, data may be shared:

• Payment Service Providers: Transaction information is shared with legitimate payment processors (Touch 'n Go, GrabPay, DuitNow, FPX, etc.) solely to process your deposits and withdrawals in RM.
• Game Providers: Minimal technical data is shared with licensed game providers (such as Pragmatic Play, Evolution Gaming, PG Soft) to ensure games function correctly and fairly.
• Legal Requirements: JanjiSlot may be required to disclose data to the relevant authorities if mandated by Malaysian law, a court order, or valid legal process.
• KYC Services: For identity verification purposes, documents may be shared with approved KYC service providers and are subject to strict confidentiality agreements.

JanjiSlot continuously invests in security infrastructure to ensure your personal and financial data remains protected at all times. Our security measures include:

• Encryption in Transit: All data transmitted between your device and JanjiSlot's servers is protected with TLS 1.3 protocol and 256-bit SSL encryption.
• Encryption at Rest: Sensitive data stored in our databases — including passwords (hashed) and financial information — is encrypted using the latest industry-standard encryption algorithms.
• Access Control: Only specifically authorised JanjiSlot staff may access member data, and every access is logged and monitored.
• Two-Factor Authentication (2FA): JanjiSlot supports 2FA as an additional layer of security for member accounts.
• 24/7 Monitoring: Our threat detection system operates around the clock to identify and respond to any suspicious activity.
• Periodic Audit: Our security systems undergo regular reviews and penetration testing by independent security experts.

JanjiSlot uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Saves user preferences such as your chosen language and interface display for a smoother experience on your next visit.
• Analytics Cookies: Helps us understand how players use the JanjiSlot platform — which pages are visited most, how long sessions last, and more. This data is analysed in aggregate and anonymised form.
• Security Cookies: Used to detect and prevent fraudulent activity by identifying suspicious usage patterns.

You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect certain features on the JanjiSlot platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data JanjiSlot holds about you:

JanjiSlot retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required under applicable Malaysian law:

• Active Account Data: Retained for as long as your account remains active on JanjiSlot and for a reasonable period thereafter.
• Financial Transaction Data: Retained for a minimum of 7 years after the transaction date, as required by Malaysian accounting and anti-money laundering laws.
• Support Communication Logs: Retained for 2 years from the date of the last interaction, for reference and dispute resolution purposes.
• Security Data: Security and fraud detection logs are retained for 1 year to facilitate investigations if required.
• Marketing Data: Retained until you withdraw consent or close your account.

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

JanjiSlot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons. The "Last Updated" date at the top of this page will change whenever amendments are made.

For significant changes that affect how we use your data, JanjiSlot will notify you via:

• An in-account notice upon first login after a change is published.
• Email to your registered address (for material changes that affect your privacy rights).
• Updates the date shown at the top of this Privacy Policy page.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how JanjiSlot handles your personal data, please contact us through the following channels:

• Privacy Email: privacy@janjislot.click — for specific enquiries relating to privacy and data rights
• General Support: support@janjislot.click — for general enquiries
• Live Chat: Available 24/7 directly at janjislot.click
• Response Time: Privacy enquiries will be responded to within 14 business days; data rights requests within 30 business days

We take every privacy inquiry and complaint seriously. Our team will thoroughly review each case and provide a clear, detailed response.